At CACTUS Communications, any new policy is introduced only after getting a buy-in from employees. This is done by putting the ‘policies on probation’ for 1 month! During this probationary period, Cactizens are invited to offer their suggestions so as to refine these practices to make them more relevant. This ensures that they genuinely listen to their people, understand their sentiments and that all its practices are employee-centric. After incorporating these ideas, the final practice is implemented so that it meets employee expectations and is hence proved effective. Thus, involving employees in decision making leads to higher morale, motivation and stronger bond of responsibility.