In 2016, nearly 60% of employees scoring below 30% in their key responsibilities in a given quarter that joined ‘Magnificent Comeback’ program at Mahindra Insurance Brokers, made a successful comeback. On identifying employees for this program, leaders consciously arm these employees with the constant support and reinforce a sense of belief. For a period of three months, immediate teams and the management ensure that the employee does not feel left out or overlooked and try to build their confidence gradually.

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