Build Teams Not Families!

19 APRIL, 2017, JASBIR SINGH NAGI, GREAT PLACE TO WORK® INSTITUTE

It’s that time of the year again where everyone gathers for team dinners or annual outstation events and awards like ‘Team and Employee of the Year’ are handed. People raise a toast and give eloquent speeches, share their experience from the previous year and share thoughts like how the organization has become a second home. But not if you’ve worked with Netflix. Continue reading

The 90 Day Mantra In Onboarding

19 APRIL 2017, ROHIT HASTEER, PROPTIGER, HOUSING.COM & MAKAAN.COM | HIMAKSHI SEHGAL

First impression matters and an employee’s induction process usually makes or breaks his or her experience at an organization. While new hiree training and onboarding programmes are not the only pieces that prepare an employee for the job, without them, chances are that new hires will not make it past the first few months. Continue reading

How Can Leaders Become Trustworthy

NISCHAY JAIN, GREAT PLACE TO WORK ® INSTITUTE INDIA

The cornerstone of a high-trust culture is two-way communication. During the induction at Jubilant Foodworks, new employees receive the mobile number of the CEO, shared with the intention of inviting questions/feedback from everyone regardless of their role and level within the organization. As a result of such practices, leaders receive many relevant and irrelevant phone calls, sometimes even at midnight. Some leaders might call this an act of insanity, but for those dedicated to building a High-Trust, High-Performance CultureTM, the benefits outweigh its costs.

At Jubilant, a small percentage of the workforce executes this option and actually ends up dialling the number. However, just knowing that they have a fallback and would not be helpless in any situation, the rest of the 21,000+ workforce finds itself unimaginably empowered, motivated and assured. Sharing a mobile number is just a channel used here. The most critical aspect, however, is the leaders’ willingness to make themselves accessible and to support colleagues at all levels in times of need.

Jubilant Foodworks has been recognised as a Great Workplace in India. Tell us about your High-Trust, High-Performance CultureTM by applying to get certified. Click here to know more about getting Great Place to Work-CertifiedTM

Building a High-Trust, High-Performance Culture™ at Retail Organizations

RITIKA MOOLCHANDANI | GREAT PLACE TO WORK ® INSTITUTE INDIA

India’s Best Retail Companies to Work For 2017 – a study by Great Place to Work® Institute, India and Retailers’ Association of India.

In today’s global environment, retail is amongst the fastest growing and most dynamic sectors.  In terms of emerging trends, the online format is gaining prominence with the industry turning to omni-and e-retailing. These transformations in Indian retail come armed with fresh challenges for workforce management. Organizations in this sector are working towards creating a High-Trust, High-Performance Culture™ characterized by fairness, management reliability and candid communication. Continue reading

How to Engage Your Blue Collar Workers?

MALLIKA BHAMBRRI | GREAT PLACE TO WORK® INSTITUTE INDIA

One of the challenges faced by organizations dependent on blue collar workers is how to engage them. Blue collar workers are often unskilled and are paid very little. Because they are often engaged in highly monotonous work, have lesser opportunities for career advancement, and come from poorer communities, most of them are driven merely by their pay cheques and might experience an emotional disconnect with the overall vision and mission of the organization. Continue reading

The Insider’s Guide to Innovating

RITIKA MOOLCHANDANI | GREAT PLACE TO WORK® INSTITUTE INDIA

Organizations with strong values, supportive leaders, and culture that allows for risk-taking are far more conducive to innovative success than those without. Facebook, once a social network newbie is now a household name with billions of users. News headlines featuring the social-networking giant change almost as often as its users change their status online. Continue reading

How They Make Values Work?

RITIKA MOOLCHANDANI | GREAT PLACE TO WORK® INSTITUTE INDIA

As individuals, we all have our own values that guide our conduct. At any organization, values serve as guiding principles for decision making. At times, an individual’s values may or may not match the organization’s values. While you can’t always ensure that values are aligned but employees can be encouraged to recognize and understand these values which in turn fosters a transparent culture. Continue reading

Do You Have Innovation Mentors?

RITIKA MOOLCHANDANI | GREAT PLACE TO WORK® INSTITUTE INDIA

Intuit’s passion is finding simple solutions that solve simple customer problems. Their culture is a testament to their unwavering focus to create an environment where people can do the best work of their lives. Intuit believes in creating an environment where inspiration and innovation thrive, thereby creating a challenging workplace. Continue reading

Why Great Leaders Say Thank You

RITIKA MOOLCHANDANI | GREAT PLACE TO WORK® INSTITUTE INDIA

Most people come to work every day aiming to do a good job and as a result of that, most people and organizations actually do pretty well. In every workplace and on every team, all people have the innate desire to feel appreciated and valued by others. Leaders of teams — and team members themselves — should work to foster a culture of value and appreciation. To foster a culture of gratitude, the rewards and recognition programme at Ipas Development Foundation encompasses formal and informal recognition methods. Continue reading

Culture and Collaboration

RITIKA MOOLCHANDANI | GREAT PLACE TO WORK® INSTITUTE INDIA

Leaders alone don’t build successful organizations; rather, it is the employees who hold great potential to contribute beyond their immediate role. Building a participative culture is a serious and difficult goal. Research shows that employees yearn for involvement in decisions beyond their immediate roles, and higher camaraderie. Continue reading

The Xtra Mile

RITIKA MOOLCHANDANI | GREAT PLACE TO WORK® INSTITUTE INDIA

Accentiv recognizes extraordinary commitment or effort demonstrated in completing an assignment or a series of assignments known as the Xtra Mile through cash prizes and the Xtra Mile monthly award. Outstanding performers are also eligible for a series of annual awards. Accentiv creates and publishes success stories of all the Xtra Mile winners. Continue reading